Return & Refund Policy

We stand behind every product we ship and ensure strict quality checks before dispatch.

Eligible Returns

We accept returns only in the following cases:

• Manufacturing defects (stitching issues, tears, holes)
• Wrong product received (size / color / design mismatch)
• Damaged during transit
• Product significantly different from website representation
• Missing items in shipment

Non-Eligible Returns

• Change of mind or wrong size selection
• Used, washed, or worn items
• Missing original tags & packaging
• Requests after 7 days of delivery
• Custom or personalized products

Return Process

1. Email within 7 days of delivery
2. Include order number + issue details
3. Attach 3–5 clear images
4. Review within 24–48 hours
5. Approval → pickup/return instructions shared
6. Refund/replacement processed in 5–7 business days

Refund Details

• Prepaid orders → refunded to original payment method
• COD orders → bank transfer after confirmation
• Replacement → dispatched in 3–5 business days
• Shipping charges non-refundable (unless error from our side)
• COD handling fee ₹100 is non-refundable